Frequently Asked Questions

Here you can find answers to our most commonly asked questions.

My Account

  • How do I change my display name?

    Just go to My Account and enter your new name, then click on Update Details.

  • How do I change passwords?

    Go to My Account and follow the prompts to change your password. You will need to know your current password – if you’ve forgotten it, just click on Forgotten Password and we'll email it to you.

  • How do I change my address settings / saved addresses?

    If you need to change your delivery address, go to My Account and select Delivery Address from the menu. You can add as many addresses as you require.

  • Do I need Facebook to have a Cooked account?

    You don't have to be on Facebook to sign up for Cooked. A valid email address is all you need.

  • How do I connect or disconnect from Facebook?

    To disconnect from Facebook you'll need to sign in to your Facebook account and change your settings.

  • How do I make my Collections private?

    If you're planning a dinner party and want to keep your menu a surprise, go to the Collection you’d like to set as private and toggle the switch at the top of the page from Public to Private.

  • How do I check my subscription status?

    Go to My Account and select Subscription from the menu. You can check or update your subscription, or change your billing details.

  • How do I change my newsletter subscription?

    If you'd like to change the number or emails you receive from us, just go to My Account and select the Email Preferences option from the menu.

  • How do I update my email address?

    Go to My Account and select Basics from the menu. Here you can update your email address.

  • How do I use search?

    To find more recipes, books, authors, collections or even news on The Feed, all you need to do search. You can use the magnifying glass icon in the navigation bar at the top of your page. Or, just start typing and the search page will appear.

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