Frequently Asked Questions

Here you can find answers to our most commonly asked questions.

Content Removal

  • Why will some books and recipes no longer be available on Cooked?

    A partnership between Hardie Grant Publishing and Bloomsbury has concluded and as a result Bloomsbury content will no longer be available to Cooked members.

    However, you will still have access to books published by Hardie Grant and we will still continue to feature cookbooks and recipes from renowned chefs and bring you all the latest seasonal and food trends.

  • Will my collections be affected?

    Books and recipes that are due to be removed that you have saved in your collections will no longer be available. Your collections will continue to be accessible and any non-Bloomsbury books and recipes will be available for you to access as normal.

  • When will some books and recipes be removed from Cooked?

    Bloombury books and content will start to be removed on March 8th 2018 with further Bloomsbury books being removed over further weeks.

  • I no longer wish to be a Cooked member, how do I turn off auto-renewal?

    To turn off auto-renew: 

  1. Log-in to your Cooked account
  2. Click the profile icon in the top right hand corner of the page
  3. Select 'My Account'
  4. Click the red 'Cancel Auto-renew' button
  • Your subscription will remain valid until the end of your current month subscription.

  • I no longer wish to be a Cooked member, how do I turn off auto-renewal?

    To turn off auto-renew: 

  1. Log-in to your Cooked account
  2. Click the profile icon in the top right hand corner of the page
  3. Select 'My Account'
  4. Click the red 'Cancel Auto-renew' button
  • Your subscription will remain valid until the end of your current month subscription.

The only books and recipes I like to access are no longer available, can I get a refund?

  • As per the Cooked terms and conditions, you acknowledge and agree that content may be removed from the website at any time and we make no guarantee as to the availability or minimum amount of content available.
  • We encourage our members to continue enjoying the benefits of a Cooked membership and explore the many other books and recipes from renowned and trusted chefs featured on the website.
  • However, if you believe you have been significantly affected by the changes you can contact customer support.


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